Legal

Privacy Policy

Effective date: 9 September 2026

The short version
  • Your photos and videos are yours. We store them so you can view them, and for nothing else.
  • We do not sell your data, run ads, or build advertising profiles.
  • The camera only captures when a schedule you set is running, or when you tap Capture. No audio, no live stream.
  • You can export or delete everything, any time. Deleting your account removes your images within 24 hours.
  • Questions or requests: jordan@snitchy.net.

Snitchy ("Snitchy", "we", "our", or "us") is a time lapse camera service operated from Australia. It lets you turn a spare Android phone into a long-term time lapse and monitoring camera, and watch it from the Snitchy app on your main phone. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over it.

This policy applies to the Snitchy Camera app (Android), the Snitchy dashboard app (iOS and Android), the websites snitchy.net and snitch.cam, public camera share links, the Snitchy hardware store, and the backend service at api.snitch.cam (together, the "Service").

We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you are in the European Economic Area, the United Kingdom, or California, additional rights described in section 9 also apply to you.

1. Information we collect

1.1 Account information

When you create an account we collect your name and email address. If you sign up with an email and password, the password is stored only as a salted bcrypt hash. We never store or log your plain-text password.

If you sign in with Google or Apple, we receive your name, email address, and a provider account identifier from Google or Apple. We do not receive your Google or Apple password. Apple may give us a private relay email address instead of your real one if you choose to hide it.

1.2 Images and time lapse videos

The camera app captures images on the schedule you configure, or when you tap Capture in the dashboard app, and uploads them to our cloud storage so you can view them. If you generate time lapse videos, the rendered videos are stored there too. Pro editing options such as title cards, logos, and music are stored with the video job so it can be rendered.

For each capture we store the full-size image, a small thumbnail, the capture time, the camera phone's battery level, and whether it was charging. We do not collect location data from your images, and we do not analyse who or what is in them.

1.3 Camera phone information

So the dashboard can show the camera's status and so we can keep it capturing reliably while unattended, the camera app reports:

1.4 Subscription and promo information

If you upgrade to Snitchy Pro, the purchase is processed by Apple's App Store or Google Play. RevenueCat manages the subscription state for us (active, expired, renewal date, product). We receive that status so we can unlock Pro features. We never receive or store your payment card details, Apple ID password, or Google account password.

If you redeem a promo code, or we grant you complimentary Pro access, we record that against your account so it can't be redeemed twice.

1.5 Notifications

The dashboard app registers a device token with Firebase Cloud Messaging so we can send push notifications such as "camera offline", "low battery", or "your time lapse is ready". You can turn notifications off in your phone's settings at any time.

1.6 Public share links (Pro)

If you turn on "Share latest image" for a camera, we create a public link that shows that camera's newest photo, the camera's name, and the capture time to anyone who has the link, without an account. Requests to that link are logged like any other request (see 1.9). You can turn the link off at any time, which stops it working immediately.

1.7 Website analytics

Our website records first-party page views and clicks on app store links so we can understand which pages are useful. For each event we record the page path, the referring website's domain, a random visitor identifier stored in your browser's local storage, your device type and browser (from the user agent string), and an approximate location (country and city) derived by our hosting provider from your IP address. We do not store your IP address in analytics, we do not use third-party advertising or analytics trackers, and analytics events are deleted after 180 days.

The website loads the Nunito font from Google Fonts and embeds example videos from Vimeo in "do not track" mode. Those services receive your IP address when their content loads, under their own privacy policies.

1.8 Hardware store and waitlist

Purchases in the Snitchy store are processed by Stripe. Stripe collects your name, email address, shipping address, and payment details on its own checkout page. We receive the order details we need to ship your item (name, address, email, what you bought) but never your full card number. If you join the hardware waitlist, we store your email address, the time you signed up, and your IP address (used only to limit abuse), and send you one confirmation email.

1.9 Logs and technical data

Our servers automatically log request metadata such as timestamps, endpoints, response codes, IP addresses, and error traces. We use these logs to operate and troubleshoot the Service. They are retained for a short period and then rotated. We do not use them for advertising or profiling.

1.10 Support

If you email us, we keep the correspondence so we can help you and refer back to it if you contact us again.

2. How we use your information

We do not use your information or images to build advertising profiles, to train machine learning models, or to sell to anyone.

3. Where your data is stored

All traffic between the apps, the website, and our servers is encrypted with TLS 1.2 or higher.

4. How long we keep it

5. Who we share it with

We do not sell, rent, or trade your personal information or your images. We share limited data with the following providers, strictly to run the Service:

We may also disclose information if required by law, to respond to a valid legal request, or to protect the rights, property, or safety of Snitchy, our users, or others. If Snitchy is ever sold or merged, your data may transfer as part of that transaction and we will notify you by email first.

6. What the camera does and does not do

The camera app captures a still image only when a schedule you configured is running, at the interval you set, or when you tap Capture in the dashboard app. It does not record audio, does not stream live video, does not use motion detection, and does not capture outside those triggers. You can pause or delete a schedule at any time from the dashboard app, and you can unpair the camera to stop it completely.

7. Your responsibility for people in the frame

Snitchy points a camera wherever you put it, so you are responsible for complying with the surveillance, privacy, and workplace laws that apply where the camera is. In Australia these vary by state and territory and generally include:

You agree to capture and upload only images you have the legal right to capture and store. Snitchy is a tool; responsibility for how it is used belongs to you.

8. Your choices and controls

8.1 Access and export

You can view all of your images and videos in the dashboard app at any time. For a complete export of your data, email jordan@snitchy.net and we will provide one within 30 days.

8.2 Correction

You can update your name in the dashboard app. Email address changes can be requested by contacting us.

8.3 Deletion

Delete your account any time from inside the dashboard app: open Settings, then Danger Zone, then Delete Account. After you confirm, your account and all associated images, videos, camera pairings, and schedules are permanently removed. You can also delete individual images or videos without deleting your account.

Deleting your Snitchy account does not cancel an active Pro subscription billed through the App Store or Google Play. Cancel that separately in the store you bought it from.

8.4 Notifications, share links, and waitlist

Turn push notifications off in your phone's settings. Turn share links off per camera in Settings, then Cameras. To leave the hardware waitlist, reply to the confirmation email or contact us.

8.5 Complaints

If you have a concern about how we have handled your information, contact us first at jordan@snitchy.net and we will respond within 30 days. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

9. Additional rights in some regions

9.1 EU, UK, and Switzerland (GDPR)

You have the rights of access, rectification, erasure, restriction, data portability, and objection, and the right to lodge a complaint with your local supervisory authority. Our lawful bases for processing are performance of our contract with you (to deliver the Service), our legitimate interests in operating, securing, and improving the Service, and your consent where we ask for it (for example, the hardware waitlist). Exercise any of these rights by emailing jordan@snitchy.net.

9.2 California (CCPA/CPRA)

You have the right to know what personal information we collect, to request its deletion, to correct it, and not to be discriminated against for exercising those rights. We do not sell or share personal information for cross-context behavioural advertising. Contact jordan@snitchy.net to make a request.

10. International transfers

We operate from Australia and our infrastructure providers are primarily in the United States. Your data will be transferred to, stored in, and processed in the United States and other countries where our providers operate. We take reasonable steps to make sure those providers protect your data to a standard consistent with the Australian Privacy Principles. For EU and UK users, our providers rely on recognised transfer mechanisms such as the EU-US Data Privacy Framework or Standard Contractual Clauses.

11. Security

No system is completely secure. If we become aware of a data breach that is likely to cause you serious harm, we will notify you at the email address on your account and the relevant regulator as required by law.

12. Children

Snitchy is not intended for anyone under 13, or the equivalent minimum age where you live. We do not knowingly collect information from children. If you believe a child has created an account, contact jordan@snitchy.net and we will delete it promptly.

13. Changes to this policy

We may update this policy as the Service, our providers, or the law change. When we make material changes we will update the effective date above and, where appropriate, notify you by email or in the app. Continued use of the Service after an update means you accept the revised policy.

14. Contact

Questions, requests, or concerns: jordan@snitchy.net.